Help Centre

What are Profiles?


Using Profiles provides a simple way to:

  • Get personalised content based upon just what you are watching.
  • Find where you stopped watching a movie or series episode.
  • Bookmark movies and series that you want to watch later.
  • Ensure that content is suitable for the user age of the Profile.
  • A subscriber to the Showmax service can have a total of 6 Profiles associated with their account.

 

ProfileDescription
Profile 1This is the Profile for the account holder that first registered to the service and is associated with all billing and communication from Showmax. This Profile can be edited - but not deleted.
Profile 2This is a pre-made Kids Profile for you to use. At default, it is set to display content for users 7-9 years old. This Profile can be edited or deleted by the main account holder.
Profiles 3/4/5/6These 4 remaining Profiles can be created by anyone using the service. However, once created these Profiles can only be edited or deleted by the main account holder.
Click on the user Profile icon that is visible on the navigation.
Select ‘’Profiles’’ - you will then see the ‘’Add Profiles’’ icon and the ‘’Manage Profiles’’ button.
Or
When the ‘’Profiles’’ screen is automatically shown to you on entry or exit of certain areas of the service - you will then see the ‘’Add Profiles’’ icon and the ‘’Manage Profiles’’ button.
It is important to note that whilst any user can create a new Profile - only the master account holder for the Showmax service can edit or delete a Profile.

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